Frequently Asked Questions
What are your candle ingredients? How long does one last?
Earth Berry Apothecary's hand poured 8 oz candles are made from clean burning, renewable 100% soy wax, lead free wicks, & phthalate free, non toxic, top secret scents. No dyes or toxins. Just creamy wax, wick, & delightful aromas. Reuse or recycle the attractive glass jar. Soy wax cleans easily with soap and water.
Each candle has 50+ hours of burn time with proper care. Candles should be kept out of drafts. Trim the wick to 1/4" before each use. Allow the melt pool to reach the edge of the jar to avoid tunneling wax. Burn no more than 4 hours at a time.
What are your soap ingredients? How long does one last?
Each soap is handcrafted from an exclusive blend of skin-loving plant-based butters and oils. Some include goat's milk, honey, colloidal oatmeal, fruit purees, sea clay, activated charcoal, poppy seeds and other natural additives that feel wonderful on the skin. Ingredients are listed under each soap.
All Earth Berry Apothecary products are free of harsh detergents, drying sulfates, & dye.
Each bar of soap should last 3-4 weeks, assuming daily use and proper care - mainly letting the bar dry between uses.
I see you use palm oil. Isn't palm oil an environmental offense?
Often, sadly it is, so it’s gotten a bad reputation, but it doesn't have to be. Palm oil can be incredibly sustainable and provide valuable income to families. Palm oil makes soap feel lovely and last longer. We source ours from a family-owned business on the Roundtable on Sustainable Palm Oil.
Are Earth Berry Apothecary soaps good for sensitive skin?
Earth Berry Apothecary soaps are made from real ingredients that your skin loves. No harsh detergents or drying sulfates to break down your skin's natural moisture barrier. Just beautifully clean, natural goodness.
Some additions do make extra gentle soaps, such as goat’s milk, fruit purée, honey, or avocado.
Check each soap's ingredients if you have a specific allergy.
Can I stop by your home shop to test some scents?
Sure, but by appointment only. The address is 22000 Revere, St Clair Shores, MI
Contact us, email email@example.com, or text (586) 371-1094.
How do I store artisanal soap if I buy a lot of them?
We recommend stocking up on particular soaps that you love because even when we make big batches, they sell out soon enough. The creative possibilities of soap is endless, and we don't often remake the same soap in the same exact way.
You can leave your handmade bar soaps out to the open air as attractive bathroom décor, or store them in a dry place, such as a linin closet or drawer. All of our soaps cure and dry for a minimum of 4 weeks before we sell them. They can be even better the longer they dry. Handmade soap can happily wait to be used for years when kept in a dry place.
How do I contact you if I have a question or a soap/scent request?
Please Contact Us, or email firstname.lastname@example.org.
You can also call or text (586) 371-1094.
How long will shipping take?
Please allow roughly 7 business days before receiving a shipping notice, and up to another 7 days before receiving your order. Often it is sooner, but thank you for your patience. It is worth the wait (if there is one)!
What are your packaging materials?
100% paper, biodegradable, renewable, sustainable, and mostly made from recycled material.